Contact

Request a Free Quote

By e-mail: (Preferred method)

Scan and e-mail your photo using the e-mail link at the bottom of the page. Provide detailed restoration request and contact info, phone number with area code and email address.
If you don’t have a scanner, take your photo to Kinkos and ask them to follow the scanning instructions below.

By mail:
If you can’t get your photo scanned, send us the photo for a quote, plus detailed instructions and contact information.

See getting your photographs to us safely below.

We will then quote you by e-mail within 72 hours (not including weekends and holidays).

Place your Order:

Send us the original photo or scan, money order, payable to Ellen Lewis or use PayPal for the fastest turnaround time. (Scanning your original photo ourselves helps ensure the highest quality results, but we will accept a hi-resolution scan.)

We accept money orders, payable to Ellen Lewis or can arrange for payment through PayPal.
(Once you have contacted us for a quote we can provide PayPal payment information.)

PayPal is easy to set up and use!

Getting your Photographs to us Safely:

Place original in a clear, plastic bag and sandwich between stiff cardboard, enclose a copy of the quote we provided and a money order (if not using PayPal), and enclose in a photo mailer or bubble envelope.

On the outside of your package write: DO NOT BEND-PHOTO ENCLOSED

We recommend using a courier service such as Fedex, Purolator, or UPS.

Mailing Address:

Heritage Photo Restoration

c/o 60 Meg Drive, Unit #4

London, Ontario, Canada. N6E 3T6

Scan it and e-mail it yourself:

Clean the glass with Windex and let it dry COMPLETELY.

If you want the final image at same size, scan at 300 dpi, (resolution quality to high).

If you want the final image at 200%, (twice original size) scan at 600 dpi, (resolution quality to high).

RGB (Note: Use COLOUR photo setting when scanning, even with black and white pictures. Do NOT use greyscale!).

Turn all auto enhancements such as descreening, filtering, color correction, sharpening to OFF.

Save as TIFF or JPEG ” High quality setting”, PC setting. Mac users add suffix .tif or .jpg

e-mail photos one at at time for files up to 15 MB, if file size is over 15 MB put it on a CD or DVD and mail it.

PLEASE NOTE: We may have to request the original if your scan does not come out to the quality we require due to a non-professional quality scanner.

Get Kinkos or Staples Business Depot to Scan it:

To get it scanned, take it to Kinkos' or Staples Business Depot's copy Center and ask them to follow the above directions for scanning your photograph.

Have them put it on a CD, DVD or have them e-mail it for you.

Contact Us:

Email: ellen@heritagephotorestoration.com
www.heritagephotorestoration.com

Contact		Home Services Gallery Price List Contact Links
	Heritage Photo Restoration Phone: (519) 453-6141 BUSINESS HOURS. Saturdays ~ 10:30am - 5:00pm Monday - Friday ~ Evenings (by appiontment only.) Call for an appointment (I am in the office ONLY on Saturdays, but the store is open so if you miss me, please see the front desk for estimates on photographs, or to pick up completed work). CLOSED Sundays NEW Location!! For Pick up and drop off of work! 60 Meg Drive unit #4 London, Ontario. N6E 3T6 Canada. (Off Exeter Road, just behind Princess Auto, Inside Byron R.C. Hobbies) Email: ellen@heritagephotorestoration.com www.heritagephotorestoration.com